It has almost been one year since we were given this accolade.
What it means is that Rinnai looked deep and hard about who they wanted to see promoting their brand on a national level over this very new arena called the Internet. I feel these many months have proven their choice was a good one.
Over that period, and a very tough economy we have been able to enter the Million Dollar sales club with Rinnai. Last year we exceeded $1.4 million. Thank you Rinnai!
I think it important to indeed say thank you to a partner that supplied us with an excellent product to sell. The times that I have had issues with quality are extremely few. In fact the likely problems generally fall back on poor installations.
We as a partner are very careful in how we sell these sophisticated products. Previously we worked with our local rep to learn the product inside and out. We hosted many training sessions for the local trade so that they too were aware of the uniqueness of the product. The training never ends and we too are keeping up with the changes that are introduced.
Tankless water heaters are not something to be sold by a mass merchandiser. This is not a product that should be picked up at a Sam’s Club or even a Lowes or a Home Depot. This is a product that needs checks and balances that only exist with our industry.
How Rinnai products are marketed is special. Since the day of Paul Harvey they explained to the home owner what this product was and what it did. They have always worked closely with the trade to create a very positive image. They know how burning bridges forever ruins the marketplace.